![Certificate with sash in Sheridan colours laying on top.](https://media-www.sheridancollege.ca/-/media/project/sheridan/shared/images/convocation/grad-certificate.jpg?rev=26d0023715564c4db2f197e5e4a7802a&w=1024&hash=5A0C6888F01045724988C070AEB7F08A)
Frequently asked questions
Find answers to the most frequently asked questions about Convocation and getting your credential.
Applying to graduate
The deadline to apply to graduate for the Winter 2024 semester was extended to May 5, 2024.
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When will I be cleared to graduate?
Once you have applied to graduate, the Office of the Registrar will evaluate your graduation eligibility. An audit is completed once final grades and standings are official, with the academic decision confirming your eligibility to graduate from program studies.
Eligible students who applied to graduate by the May 5, 2024 deadline will be cleared to graduate and receive an email invitation in May to attend our June 2024 convocation.
International students will be emailed their Confirmation of Graduation letter on the day they are cleared to graduate by the Records and Registration Team. Please monitor your Sheridan email account as the Records and Registration Team works continuously to process all graduation applications.
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I missed the deadline to apply to graduate. What should I do?
If you missed the deadline to apply to graduate, email your Records and Enrolment Adviser as soon as possible: registration@sheridancollege.ca
If you are not cleared to graduate in our system by May 31, 2024, you will not be eligible to participate in the June 2024 Convocation ceremonies.
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Who should I contact if I have questions about my graduation status or if I have not received an email to apply to graduate?
Email your Records and Enrolment Adviser: registration@sheridancollege.ca
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My name and address have changed from what is currently in Sheridan's files. How can I update this information?
If you need to change your home address or your email address, please log in to myStudentCentre to update the information.
If your legal name is incorrect, please email academic-history@sheridancollege.ca to update the information. You will be required to provide official documentation supporting your name change.
As you cross the stage at your Convocation ceremony, your name will be projected and visible to the audience.
Tickets
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Do graduating students require tickets?
Graduating students do not require tickets to attend Convocation.
Tickets are issued with no charge for your guests.
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How do I register to attend my Convocation ceremony?
If you applied to graduate by the May 5 deadline, have met the academic requirements for your program, and have been confirmed to graduate by the Office of the Registrar for the Fall 2023 or Winter 2024 semester, you'll receive an email mid-May with instructions to register for your June 2024 Convocation ceremony. The email will be sent to your Sheridan email address.
Your email invitation will include a link to the MarchingOrder platform, where you can:
- Register to attend your Convocation ceremony.
- Request guest tickets.
- Select your gown size.
If you missed the May 5 deadline to apply to graduate for the Winter 2024 semester, email your Records and Enrolment Adviser as soon as possible (registration@sheridancollege.ca). If you are not cleared to graduate in our system by May 31, 2024, you will not be eligible to participate in the June 2024 Convocation ceremonies.
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How can I request tickets for my guests?
Follow the instructions in your Convocation Invitation email. The email will be sent to your Sheridan email address.
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How will my guests receive their tickets?
While registering for Convocation, you'll be able to email your tickets directly to your guests or send the tickets to your own email address and distribute them from there.
Digital tickets and printed tickets will both be accepted at the venue. Upon entry, each guest's ticket will be scanned for admittance.
Wi-Fi access is not available at the venue. Your guest may present a screenshot of their ticket.
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How many guests am I allowed to bring?
All graduands are eligible for 2 guest tickets and can claim up to 2 additional tickets, for a total of 4 guest tickets. For certain ceremonies, if capacity permits, graduands may be able to select more than 4 tickets when registering.
The availability of extra tickets is limited to certain ceremonies based on Convocation Hall capacity and will be reflected on the ticket registration form.
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Do children require tickets to attend Convocation?
Children over the age of three require tickets to attend the event.
Children ages three and under do not require tickets.
Children (all ages) are not permitted to sit with graduating students. Children in attendance must be supervised by an adult other than the graduating student.
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I have guests who would like to travel here from outside of Canada to attend my Convocation ceremony. Can I get a letter confirming my Convocation dates so they can apply for a visitor's VISA?
The following letter confirms the June Convocation ceremony date and can be used to support the travel requirements for your family to attend your Convocation ceremony: Visitor Letter – Spring Convocation 2024
Note: Sheridan does not provide a letter of invitation as this is the responsibility of the person inviting family members to Canada. Refer to the Government of Canada’s “Letter of invitation for visitors to Canada” page for more information on how to write an invitation letter.
If you'd like to meet with an International Student Adviser to discuss this further, please book a Student Advising appointment (in-person or virtual):
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I've lost my tickets. What should I do?
Go back to the Convocation Invitation email that was sent to your Sheridan email address. You can use the link provided in that email to log in to your MarchingOrder account and access your tickets.
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I forget my Sheridan username/password. What should I do?
If you have forgotten or misplaced your Sheridan username or password, please call our Contact Centre — one of our Information Specialists can help:
Call 905-845-9430 and select one of the following:
- Option 4 (post-secondary programs)
- Option 3 (Continuing and Professional Studies)
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I can no longer attend Convocation. Do I need to update my RSVP?
If you're no longer able to attend or have changed your mind about attending Convocation after you’ve already registered, please log in to your MarchingOrder account and update your Convocation RSVP.
Gowns
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How do I order my gown?
Your Convocation Invitation email includes instructions for how to order your gown. The email will be sent to your Sheridan email address.
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How do I know what size to order?
Gown size is determined by your height in centimetres or in feet and inches. Make sure you enter your height when completing your Convocation RSVP.
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Where do I pick up my gown?
You will pick up your gown on the day of your ceremony at the venue. Plan to arrive one hour before your Convocation ceremony to make sure you have enough time to check in, receive your gown and assemble for the procession.
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Where do I return my gown after the ceremony?
At the end of the ceremony, you’ll need to return your gown to the Robing Room. Students who do not return their gowns will be subject to an “All Services Hold” until the gown has been returned or paid for.
About the ceremony
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How long will the Convocation ceremony be?
Sheridan's Convocation ceremonies are typically 1.5 hours long.
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When should I arrive? Where should I go?
Make sure you arrive one hour before your Convocation ceremony is scheduled to start so that you have enough time to check in, receive your gown and assemble for the procession.
View the Ceremony Details page for instructions on where to go and what to do when you arrive.
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What should I wear?
We suggest business or business-casual attire with comfortable shoes, as you will be standing for a significant amount of time. The ceremonial gown can be warm, so please dress accordingly.
Convocation is the official act of conferring credentials upon our graduands. We ask that you not wear anything that interferes with the ceremonial robe, hood or cord. Additionally, you cannot wear anything outside of your gown or carry any personal items with you (flowers, flags, signs, etc.) when you cross the stage.
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What should I bring to the ceremony?
- Photo ID: You will need your Sheridan Student ID card or government-issued photo ID when you check in.
- Guest tickets: Make sure your guests have electronic copies of their tickets. Tickets are issued and accessible through MarchingOrder to graduating students who have completed the RSVP/registration process. Graduating students should refer to their email invitation for the link.
- No personal belongings: Leave all personal belongings with your guests or in your vehicle. You cannot cross the stage with personal belongings, including large handbags or backpacks.
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Can I bring food or drinks?
No outside food or drinks are allowed in the International Centre. Complimentary water stations will be available inside the Convocation Hall.
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Will there be a photographer at Convocation?
Yes, a photographer will be there to capture student photos. The images will be available online after the ceremony for graduates to access and securely download.
Guests are also welcome to photograph graduating students during the Convocation ceremony from their seats.
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Will the Convocation ceremonies be video recorded and/or live streamed?
Yes. Each Convocation ceremony will be live streamed on Sheridan's YouTube channel. You'll also be able to access the live streams through our Convocation web page.
Sheridan Alumni has also arranged to capture a video clip of your moment on stage. The video clip will be emailed to you from Stage Clip approximately one week after your Convocation ceremony.
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Will there be any health and safety protocols for Convocation ceremony attendees?
Wearing a mask is no longer required. However, Sheridan remains a mask-friendly and non-judgemental community and we encourage you to wear a mask if you feel it is the right choice for you.
Hand sanitizer stations will be available.
Getting your credential
Credentials are offered in two formats: parchment and digital. The physical parchment is the legal document that represents the achievement of your credential. The digital version allows you to showcase your achievement and share your credential with your network or prospective employers.
If you have an outstanding fee balance you will not be able to receive your credential. Email studentfees@sheridancollege.ca to determine next steps.
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Do I have to attend Convocation to receive my physical diploma, degree or certificate?
No, you do not have to attend Convocation to receive your credential.
You can choose to instead pick up your physical parchment at our Hazel McCallion Campus (Mississauga) or request that it be mailed to your home address at cost.
A digital credential will also be made available to you.
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Where can I pick up my credential if I don't attend Convocation?
You may choose to pick up your credential in person at our Mississauga campus:
- Where: Room A165, Hazel McCallion Campus (HMC), 4180 Duke of York Boulevard, Mississauga ON
- When: June 17–28, 2024, 9 a.m.–4 p.m.
If you are unable to pick up your credential during these dates, please arrange a date and time with Academic History by emailing academic-history@sheridancollege.ca
You can also authorize another individual to pick up your credential on your behalf. The person will need to present a completed authorization form along with their government-issued identification at the time of pickup — the name on their ID and form must match. By choosing this option, you agree to allow the authorized individual to confirm your legal name on your credential.
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Can I request that Sheridan mail my physical parchment to me?
Yes, you may request that your physical parchment be delivered to your home address.
Fees apply. Check back for more details.
Make sure your home address and personal information are correct in myStudentCentre.
If you have provided an international address, it will be confirmed by our Academic History team before your credential is mailed, and an international phone number will be required for delivery.
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When will my digital credential be available?
Winter 2024 graduands: Digital credentials will be released for Winter 2024 graduands through MyCreds™ after the June 2024 Convocation ceremonies. You will receive an email when your digital credential is available. Visit the Transcripts page to learn how to register with MyCreds™ for the first time.
Fall 2023 graduates: Digital credentials for Fall 2023 graduates are already available through MyCreds. Refer to your Sheridan email inbox for instructions on how to access your digital credential.
Grad photos and memorabilia
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How do I get formal graduation photos taken?
The Sheridan Student Union (SSU) has partnered with Lassman Studios to offer graduation photos.
Information on booking appointments can be found on the SSU's Graduation Photos page.
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What can I purchase to commemorate my achievement?
Frames: You can purchase a frame for your credential. (Online Only)
Class rings: You can order a class ring through our supplier Jostens. (Online Only)
Sheridan-branded items: You can visit any of our bookstore websites for Sheridan-branded items:
Flowers: You can pre-order flowers through our partner for pick up at Convocation.
Note: Helium balloons are not permitted in the Convocation venue.
Alumni connection
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How can I stay connected to Sheridan after graduation?
Being a Sheridan graduate means being part of a community of 215,000+ alumni who will support and encourage you through a lifetime of accomplishments.
Grads can take advantage of exclusive event offerings, discounts and benefits, and access to our monthly alumni publication.
Stay connected with us by following @sheridanalumni and check out our resources for grads to see how we can help as you begin your next adventure.
Contact us at any time by email (alumni@sheridancollege.ca) or phone (905-815-4078).
Contact us
If you have questions about Convocation not answered here, please email convocation@sheridancollege.ca